Amdocs Ltd Stock Price, News & Analysis

Amdocs (NASDAQ:DOX) has been selected by A1 Macedonia to modernize its monetization platforms. The transformation project involves deploying Amdocs' billing, charging, and product catalog solutions to create a converged, cloud-ready foundation.

The modernization initiative aims to enhance customer experiences and operational performance through advanced security features and streamlined operations. A1 Macedonia will benefit from increased flexibility and faster innovation cycles, enabling quick launches of new products and services.

This collaboration follows Amdocs' recent partnership with A1 Group, demonstrating growing regional demand for advanced monetization capabilities.

Amdocs (NASDAQ:DOX) has expanded its multi-year partnership with Consumer Cellular to enhance its EnablerIQ MVNE platform with advanced AI capabilities. The collaboration builds upon the recent deployment of Amdocs' connectX platform and introduces three key solutions: AI & Data Platform (AIDP), Customer Experience Insights (CXI), and the amAIz Suite.

The expanded agreement aims to transform MVNO onboarding, automate operations, and deliver personalized customer experiences. The integration leverages generative AI to streamline operations and provide real-time, predictive analytics across customer touchpoints, enabling Consumer Cellular to achieve faster time-to-market and improved operational efficiency in its MVNE business.

Amdocs (NASDAQ:DOX) reported Q3 fiscal 2025 results with revenue of $1.14 billion, down 8.4% YoY as reported but up 3.5% YoY on a pro forma constant currency basis. The company achieved record managed services revenue of $771 million, representing 67% of total revenue, and record European revenue of $189 million.

Key financial metrics include GAAP diluted EPS of $1.39 and non-GAAP diluted EPS of $1.72, both exceeding guidance. The company's twelve-month backlog stands at $4.15 billion, up 3.0% YoY on a pro forma basis. Amdocs repurchased $135 million in shares and declared a quarterly dividend of $0.527 per share.

For fiscal 2025, Amdocs updated its outlook, expecting revenue growth of (10.0)%-(9.0)% YoY as reported and 2.4%-3.4% YoY in pro forma constant currency, while reiterating its target for double-digit total shareholder returns.

Amdocs (NASDAQ:DOX), a software and services provider for communications and media companies, has announced its investor conference schedule for Q4 fiscal 2025. The company will participate in seven major investor conferences between August and September 2025.

Key executives including CEO Shuky Sheffer, CFO & COO Tamar Rapaport-Dagim, and Group President Anthony Goonetilleke will attend various events featuring fireside chats and investor meetings across multiple U.S. locations and Tel Aviv. The conferences include events hosted by KeyBanc, Oppenheimer, Jefferies, Citi, Piper Sandler, and Wolfe Research.

Amdocs (NASDAQ:DOX) announced that Vietnamese telecom operator MobiFone has launched Saymee, a new digital brand targeting Gen Z subscribers, powered by Amdocs' connectX cloud-native SaaS platform.

The Saymee offering includes features like free GPT chat and loyalty programs, leveraging connectX's "telco-in-a-box" platform powered by AWS. The solution enables MobiFone to quickly launch new offers, improve operational efficiency, and manage multiple mobile subscription plans through comprehensive SaaS features including catalog management, subscription services, mobile app, and integration of local payment systems.

Amdocs (NASDAQ:DOX) has introduced a new standard for telco-specific AI agents in collaboration with AWS and NVIDIA. The whitepaper 'AI Verticalization for Telcos' outlines a framework for creating advanced, industry-specific AI agents that are deeply integrated with telecom operations. The framework emphasizes four key aspects: telco-specific ontology for comprehensive domain understanding, autonomous and predictive reasoning capabilities, digital twin simulation for safe testing and optimization, and brand engineering for consistent customer experience. According to an Amdocs study, 80% of consumers trust AI agents for service issues, and 60% believe AI can positively impact brand perception. The company's amAIz Suite integrates with NVIDIA's AI foundry service and AWS's cloud infrastructure to deliver production-ready AI solutions for communication service providers.

Amdocs (NASDAQ:DOX) has launched MVNO&GO, a comprehensive SaaS platform designed to accelerate the deployment of Mobile Virtual Network Operators (MVNOs). The cloud-native, AI-powered solution integrates Amdocs' digital BSS, eSIM management, and MarketONE platform, enabling businesses to launch digital connectivity services within weeks. The platform builds on Amdocs connectX, which has been successfully implemented by major operators including Consumer Cellular, Rizz Wireless, AT&T, and MVNE.pl. MVNO&GO features a modular architecture for scalability and includes tools for customer management, commerce, monetization, and ecosystem partnership building. The platform aims to serve various MVNO business models, from digital-first brands to IoT service providers, offering a unified solution for launching and managing MVNO operations with AI-driven capabilities.

Amdocs (DOX) announced the successful completion of a major cloud modernization milestone with PLDT and Smart Communications, involving the migration of critical systems to AWS. The project delivered an advanced AI-driven cloud operations platform that enhances PLDT's infrastructure agility and operational resilience. Building on this success, Amdocs secured a new agreement for the next phase, which will focus on upgrading and migrating PLDT's data platforms and additional core systems to AWS. The modernization project includes comprehensive cloud adoption services, strategy planning, and security operations to ensure seamless implementation. The platform significantly improves PLDT's ability to scale operations, optimize resources, and accelerate innovation, ultimately enhancing customer experience.

Amdocs (DOX) released the CX20 Global Report 2025, revealing a significant disconnect between business leaders and customers regarding customer experience (CX). While 80% of business leaders believe they're meeting customer expectations, only 24% of consumers agree. The study, spanning 14 industries and countries, shows that despite 92% of leaders citing CX as a top strategic focus, only 28% consider it extremely important for investment. The research highlights that 54% of customers will abandon a company after four poor experiences, with $3.8 trillion in global sales at risk in 2025 due to poor CX. However, 67% of customers would spend more with companies offering strong CX. The study also found that 53% of organizations fail to properly utilize customer feedback data, while 55% struggle with unclear CX metrics.